Process Excellence Etairos provides complete IT organization process and performance reviews and analysis. We compare your customers requirements and expectations with your current processes and then provide complete process redesign services based on gaps as well as develop programs for continuous process improvement.
Key Services:
Lean Six Sigma / BPM
| Program Design |
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| Needs Analysis |
| Training |
| Certification |
| Transition |
| Project Engagement |
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| Project Scope |
| Project Management |
| Process Improvement Consulting |
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| Process Design |
| Implementation Assistance |
| Tools |
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| Statistical Analysis |
| Project Management |
Cost Reduction:
- Reduces waste in key processes
- Eliminated rework
- Redeployment/Reduction of resources that are non-value add
Improve Service:
- Closes the gaps between customers expectations and actual performance
- Eliminates/Reduces services that are not important to your customers
Minimize Defects:
- Identifies parts of your process where mistakes are made and minimize them
- Creates mechanisms to systemize improvements so they stay in control.
